A hospital giant and radiology network turned to Palantir to streamline scheduling, but nurses and other staff say the new software is causing errors, burnout, and frustration.

The company is reducing pressure on workers to use artificial intelligence tools while encouraging them to experiment with Hatch, its most advanced AI project yet.

The company is testing robots that can swap cables, reset servers, and take on other tasks performed by technicians, fueling concerns among some workers that their jobs could be at risk.