Autonomous AI agents are taking on all types of work for businesses: routing logistics fleets, triaging support tickets, generating code, and orchestrating...

Autonomous AI agents are taking on all types of work for businesses: routing logistics fleets, triaging support tickets, generating code, and orchestrating multistep workflows. How do you take a general-purpose model and make it excel at your specific task? Customization provides an agent with the right capabilities. This post explains nine techniques for customizing AI agents…

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Evaluating an AI model and evaluating an AI agent are related—but they answer fundamentally different questions. A model benchmark tests the capability of a...

Evaluating an AI model and evaluating an AI agent are related—but they answer fundamentally different questions. A model benchmark tests the capability of a foundation model (how well it understands language, follows instructions, or solves problems on static tasks). An agent evaluation tests the behavior of a system operating end-to-end—planning, calling tools, handling uncertainty…

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